Defining the Roles of the Players

For integrated physical therapy/wellness programs to be a success, a team concept and vision must be developed. This means other health professionals and management personnel must play an important role in the success of integrated programs. To truly create a team concept and vision, “turf” issues must be addressed and put aside to achieve a common goal.

To do this, all parties should be involved at the planning stages by sharing their views about their roles and responsibilities, how they perceive their interaction with other parties, and how the chain of communication and command will function. This allows all parties to have input into the development of the program, clarifies roles and responsibilities and allows for an opportunity to air any turf issues before the program is in place.

Lack of knowledge and understanding of other fields and the traditional competitiveness of respective fields can be detrimental to providing the best service to the injured employee and the company.

The start of any good relationship requires mutual respect for the abilities and knowledge of others. A foundation of trust and cooperation must be established. Cooperative arrangements are much more beneficial than competitive arrangements, in that health professionals can rely on one another for knowledge, support and networking.